Privacy Policy
Last Updated: September 25, 2026
Kevala Yoga Fitness Inc., operating as Kevala Yoga & Wellness (“Kevala Yoga,” “we,” “us,” or “our”), respects your privacy and is committed to protecting personal information in accordance with applicable privacy laws, including British Columbia’s Personal Information Protection Act (PIPA).
This Privacy Policy explains how we collect, use, disclose, safeguard, retain, and provide access to personal information when you use kevalayoga.ca, create an account, register for our services, communicate with us, or otherwise interact with Kevala Yoga.
1. What Personal Information We Collect
Depending on how you interact with us, we may collect information such as your name, email address, telephone number, mailing address, account information, registration information, purchase and transaction history, class bookings, attendance information, membership details, and communications with us.
When reasonably necessary for participation in our services, you may voluntarily provide information relating to injuries, physical limitations, accessibility needs, emergency contacts, or other information relevant to your participation.
We may also collect information you provide when completing forms, registering for workshops or teacher trainings, booking appointments, making inquiries, submitting feedback, or contacting us.
Payment information is processed through our website platform and third-party payment processors. Kevala Yoga generally does not directly store complete credit or debit card numbers.
2. Information Collected Automatically
When you use our website, certain technical information may be collected automatically by our website platform and service providers.
This may include your IP address, browser type, device information, pages visited, referring website, date and time of access, interactions with the website, and similar usage information.
This information may be collected through cookies and similar technologies and may be used for website functionality, security, analytics, and improvement of our services.
3. How We Use Personal Information
We may use personal information to provide and administer our services, create and manage accounts, process purchases and payments, manage memberships and packages, register participants for classes, appointments, workshops, events, retreats, and teacher trainings, communicate schedule or service information, provide customer support, maintain business and financial records, improve our services and website, protect against fraud or misuse, and comply with legal obligations.
Where appropriate and permitted by law, we may also use contact information to provide information about Kevala Yoga programs, workshops, trainings, events, promotions, and other offerings.
4. Consent
We collect, use, and disclose personal information with consent where consent is required by law.
Consent may be express or implied depending on the circumstances and the sensitivity of the information.
You may withdraw consent to certain uses of your personal information, subject to legal, contractual, or operational restrictions and reasonable notice.
Withdrawal of consent may affect our ability to provide a service where the information is reasonably necessary to provide that service.
5. Marketing Communications
We may send promotional emails, newsletters, or other commercial electronic communications where we have consent or are otherwise permitted to do so by law.
Our commercial electronic messages will provide an appropriate method to unsubscribe.
You may unsubscribe from marketing communications at any time. Unsubscribing from marketing messages will not prevent us from sending necessary transactional or service-related communications, such as booking confirmations, payment information, membership notices, or important schedule changes.
6. How We Share Personal Information
We do not sell personal information.
We may provide personal information to trusted service providers where reasonably necessary for them to perform services on our behalf.
These may include our website and scheduling platform, payment processors, email and communications providers, technology providers, cloud and data-hosting providers, professional advisers, accountants, legal advisers, and other service providers necessary to operate Kevala Yoga.
These organizations are expected to handle information appropriately and only for authorized purposes.
We may also disclose personal information where required or permitted by law, including in response to a lawful court order, regulatory requirement, legal proceeding, or where reasonably necessary to protect our rights, safety, property, customers, or others.
If Kevala Yoga undergoes a business transaction such as a sale, merger, restructuring, or transfer of assets, personal information may be disclosed as permitted by applicable law.
7. OfferingTree and Other Service Providers
Our website, scheduling, registration, account management, and certain communications are supported by third-party technology providers, including OfferingTree.
OfferingTree may process personal information submitted through our website and account system in accordance with its own privacy practices and its arrangements with Kevala Yoga.
Payment transactions may also be handled by third-party payment processors.
Some of these service providers may process or store information outside Canada.
8. Processing Outside Canada
Some of our service providers may process or store personal information outside British Columbia or outside Canada, including in the United States.
When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, governments, law-enforcement agencies, or regulatory authorities in accordance with those laws.
Kevala Yoga remains responsible for personal information under its control and takes reasonable steps to use service providers that provide appropriate safeguards.
9. Children and Minors
Kevala Yoga may offer certain programs or services for children and youth.
Where a participant is a minor, registration and required information should be provided by, or with the authorization of, a parent or legal guardian.
We may collect limited personal information about a minor where reasonably necessary to register them, administer a program, communicate with their parent or guardian, maintain appropriate emergency information, or support safe participation.
Parents or legal guardians may contact us regarding personal information relating to their child, subject to applicable law.
10. Photographs, Video and Testimonials
From time to time, Kevala Yoga may photograph or record classes, workshops, trainings, events, or other activities.
Where identifiable photographs, videos, testimonials, or similar content are intended for promotional or public use, we will obtain consent where required or otherwise provide appropriate notice.
Consent to promotional use may be withdrawn prospectively, subject to reasonable limitations where material has already been lawfully published or distributed.
11. Safeguarding Personal Information
Kevala Yoga uses reasonable administrative, technical, and physical safeguards appropriate to the nature of the personal information we handle.
These measures are intended to protect against unauthorized access, collection, use, disclosure, copying, modification, loss, or disposal.
No internet transmission or electronic storage system can be guaranteed to be completely secure. If you believe your account or personal information may have been compromised, please contact us.
You are responsible for keeping your account password and login credentials confidential.
12. Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, meet contractual and business requirements, comply with legal, tax, accounting, insurance, or regulatory obligations, and resolve disputes.
Where personal information has been used to make a decision that directly affects an individual, we will retain the information for any minimum period required by applicable privacy law.
When information is no longer reasonably required, we take reasonable steps to securely destroy, delete, or anonymize it.
13. Accessing and Correcting Your Personal Information
You may request access to personal information about you that is under our control and information about how that information has been used or disclosed, subject to exceptions permitted by law.
You may also request correction of personal information that you believe is inaccurate or incomplete.
We may need to verify your identity before responding to a request.
Requests may be directed to our Privacy Officer using the contact information below.
14. Third-Party Websites and Services
Our website may contain links to websites, social media platforms, video services, payment services, or other third-party services that are not controlled by Kevala Yoga.
Their collection and use of personal information are governed by their own privacy policies and practices. We encourage you to review those policies before providing personal information to those services.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, technology, services, or legal requirements.
The current version will be posted on our website with the date of the most recent update.
Where appropriate, we may provide additional notice of material changes.
16. Privacy Officer and Contact Information
Kevala Yoga has designated a Privacy Officer responsible for overseeing our privacy practices and responding to privacy-related questions, concerns, access requests, and correction requests.
Privacy Officer
Kevala Yoga Fitness Inc.
Operating as Kevala Yoga & Wellness
1560 George Street
White Rock, BC V4B 3E6
Canada
Email: namaste@kevalayoga.ca
Phone: (236) 514-5002 / (778) 637-0232
If you have a question or concern about how we handle your personal information, please contact our Privacy Officer using the information above.
